ETV Contact Us


Please call your ETV Coordinator with questions or concerns. If you have difficulty reaching your Coordinator, please call the ETV hotline at 1 (877) 268-4063 and stay on the line for the Program Director to assist you.

Contact us if you’re having technical problems using the online applications.

ETV Hotline: 1 (877) 268-4063

Hotline will prompt you to select your region – or stay on the line for assistance
Fax: (210) 208-5605

BCFS Health and Human Services-San Antonio

4346 NW Loop 410
San Antonio, TX 78229

In case of emergency, contact your Aftercare Case Manager/PAL Coordinator, Regional Transition Center, Emergency Hotline or 911.

Human Trafficking Resources

If you or someone you know is at risk of or is a victim of human trafficking please contact either your local PAL staff or call 1 (888) 373-7888 or text BeFREE (233733) for help.

More information on where to get help around Texas is available at: